How do I place an order?

To place an order, simply browse our selection of products and add the items you wish to purchase to your cart.

Once you have all the items you want, proceed to checkout, where you can review your order and enter your shipping and billing information.

What forms of payment do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.

Is it safe to use my credit card on your website?

Yes, absolutely. We use state-of-the-art SSL encryption to ensure that your personal and financial information is always kept safe and secure.

Do you deliver to every country?

We also offer international shipping to countries worldwide, so you can enjoy our products no matter where you are located.

If you have any questions or concerns about shipping to your specific country, please don't hesitate to reach out to our customer service team for assistance.

Do you offer free UK shipping?

We offer free shipping on all orders over £49.99. For orders under £50, a flat rate shipping fee of £2.89 applies.

Do you offer returns or exchanges?

Yes, we offer a 30-day money-back guarantee on all of our products. If you are not completely satisfied with your purchase, please contact us for a return or exchange.

How long will it take to receive my order?

Orders are typically processed and shipped within 1-2 business days.

Delivery times vary depending on your location, but most orders will arrive within 1-4 business days.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website.

Do you offer wholesale prices?

Yes, we offer wholesale pricing for bulk orders. Please contact us for more information and to request a quote.

How can I contact customer service?

Email support@candleharmony.com or fill out our contact form.

Available Mon-Fri 9am-5pm GMT.